Effective as of: July 16, 2026 | Last updated: July 16, 2026
This policy explains what personal data we process about you, for what purpose, on what legal basis, how long we retain it, and what rights you have. We respect your privacy and process your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter referred to as the “GDPR”) and Act No. 18/2018 Coll. on the Protection of Personal Data.
The controller, who determines how and why your personal data is processed, is:
If you have any questions regarding the protection of personal data, you can contact us at any time by email at booking@divinum.sk.
Through the contact/reservation form on our website, we may collect the following information from you:
What exactly is “personal data”? Personal data is any information that can directly or indirectly identify you. Your first name, last name, email address, and phone number are all personal data. That is why these principles apply to them. Conversely, completely anonymous information that cannot be linked to a specific person in any way is not personal data.
In addition, when you visit our website, we automatically process technical data (e.g., IP address, browser type, cookie information)—this is described in more detail in our Cookie Policy.
| Purpose of Processing | What data | Legal Basis (GDPR) |
|---|---|---|
| Processing your inquiry/reservation (e.g., arranging a performance, replying to a message) | first name, last name, email, phone number, message content | Article 6(1)(b) — actions taken at your request prior to entering into a contract; or, where applicable, Article 6(1)(a) — your consent |
| Routine communication with you (answering questions, follow-up) | name, email, phone number, message content | Article 6(1)(f) — our legitimate interest in responding to those who contact us |
| Web Analytics and Optimization (e.g., Google Analytics) | cookie data, IP address, website behavior | Article 6(1)(a) — your consent given via the cookie banner |
Providing your information is voluntary. However, without your name, email address, or phone number, we will not be able to contact you or address your inquiry.
Once these periods have elapsed, we will securely delete or anonymize the data.
We do not sell your personal data or share it with third parties for marketing purposes. We only share it with those who help us operate our website and handle our communications (so-called processors), to the extent necessary:
If we use Google Analytics, certain data (e.g., IP address, cookie identifiers) may be transferred to Google in the U.S. Google ensures this transfer is carried out in accordance with standard contractual clauses and the EU–U.S. Data Privacy Framework. If you do not consent to analytical cookies, this processing and transfer will not take place.
Our website uses cookies. For details—including what cookies we use, what they are used for, and how to manage them—please see the separate document Cookie Policy.
As a data subject, you have the following rights under the GDPR:
You may exercise any of the above rights by sending an email to booking@divinum.sk. We will respond without undue delay, no later than one month from receipt of your request.
If you believe that we are processing your data unlawfully, you have the right to file a complaint with the supervisory authority:
Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, website: https://dataprotection.gov.sk
We may update these policies from time to time (e.g., when implementing new tools). The current version is always available on this page and is marked with the date of the last update.